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Store Policies

Refunds and Exchanges
I hope that you enjoy my products and your satisfaction is truly important to me.
If you're unhappy with your purchase for any reason after seven days of receipt of merchandise, please let me know so that I can make it right. I want you to be happy! :)

Your feedback is important to my business if you are happy with your purchase; please take a moment to say so! If for any reason, you are not happy, please give me the chance to fix that before leaving any negative comments. I would love to hear from you.

Additional Policies and FAQs
Wholesale is welcome. If you are interested in my items please contact me for more information.

  • Jewels and Fiber products are made in and shipped from a smoke-free studio.
  • If your item is a gift, let me know and I'll be happy to include a notecard!
  • All items will be carefully packaged and shipped within 3 business days after payment is received. I ship continent only from Sacramento, California via registered mail, so your package will have a tracking number.
  • Usually delivery takes about 10 - 14 business days for your purchase to arrive (dependent upon USPS).

Your items will be shipped to the address you supplied.
So, please verify your address for me if your PayPal or credit card addresses don't match up. I will always email you as soon as your order has shipped.

Your purchase will be nicely packaged in a gift box with a silk ribbon and decorative label. If you are giving the items as gifts, please verify the address of the recipient. I can save your time and money on holiday shipping by offering shipment directly to the gift recipient. Jewels and Fiber will never ever sell, trade or give away your information. Your information is in the vault!

Workshop Policy
Please check your calendars very carefully. Due to the limited number of spaces available & classroom tools, advanced registration & pre-payment is required to hold your spot in each class.  NO-REFUNDS will be given unless your spot can be filled by another student or pre-arrangments have been made.  All students are responsible for arriving on time and having their supplies prior to class.
You may come to "Jewels and Fiber" to register online, in person or register by phone. Please Note: Paid classes with fewer then two sign-ups may be cancelled or rescheduled. 

Thank you for stopping by!!! ♥